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Did an Alexandria, Virginia Restaurant Refuse Service to Police?

Noodles & Company in Alexandria, Virginia
UPDATE (4:14 PM): Noodles & Company and Mayor Allison Silberberg have issued statements about this incident.

Here in Alexandria, we cherish our police officers and all public safety personnel. They are outstanding, and we appreciate the incredible support these heroes receive from residents and businesses every day.

We have been in touch with Noodles & Company’s regional and national leadership. We thank the company for reaching out to the Alexandria Police Department about this unfortunate situation, and we believe that our officer’s experience was not representative of the company’s values or policies. At this point, further investigation is an internal matter for the company.

The officer involved did not publicize this experience, and we ask that the news media and the public respect her privacy. We are grateful to her and to all who serve with honor every day so that we may live in safety and peace.

Mayor Allison Silberberg
City of Alexandria, Virginia
July 26, 2016

Noodles & Company statement:

Noodles & Company expects the highest ethical and personal behavior from its team members. We value each of our guests and are committed to treating every one with dignity and respect. We do not tolerate any form of discrimination.

We are working with the appropriate authorities and local police association representatives to get to the bottom of, and resolve this matter as quickly as possible. We have made efforts to reach out to the police officer involved, but have not yet spoken with her. We will continue to look into the situation and will take the appropriate actions at the conclusion of this review.

Noodles & Company
July 26, 2016

UPDATE (4:06 PM): WUSA 9 has an update on this story we broke. Manager has apologized to Police. Manager refused to speak to media. We’re still waiting for Noodles & Company to respond to our request for comment.

UPDATE (11:55 AM): Have spoken to a resident who reached out to say they witnessed the alleged incident. Still waiting for Noodles to respond.

According to this Facebook post, the Noodles & Company location at 3105 Duke Street, allegedly refused service to a member of the Alexandria, Virginia Police Department who was in uniform.

We have asked Noodles & Company for comment on this allegation and will update if and when received.

(Photo credit: Google Maps)

Lee Hernly, Editor
the authorLee Hernly, Editor
Founder & Editor
Lee Hernly is the Founder and Editor of Port City Wire, Alexandria, Virginia's best source for hyper-local news, opinion, and events. I live in the Old Town Alexandria area with my fantastic wife and son Sam. Oh, there’s Serena & Bea too. I’m so excited to meet new readers and see where you are from! Please be sure to leave a comment with a link to your blog so I can check it out!

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Or, you know, we could all _not_ act outraged when this happens. But that would be a mature response…


Who is acting outraged? Obviously the workers were immature.

John M
John M

Customers at Noodles and Company should walk out w/o paying and/or just take what they want from the restaurant. Since the Noodles people evidently do not respect the rule of law, we have no need to respect their rights unless we just feel like it.

Bob Little

This is ridiculous, the employees at the establishment need to be held accountable. Imagine if police refused to serve them!